Walmart Tweaks Return Policy for Products Purchased Online

Walmart Mobile Express returns

Chances are you're still there.

Wal-Mart has introduced a simpler way to reorder products bought frequently, free shipping on orders of $35 or more and discounts on thousands of items purchased online and picked up at a store.

The way Wal-Mart's 30 second return will work is customers will start the process on Wal-Mart's mobile app before going to the store.

The company sourced that those consumers purchase items through the Walmart app, and if need to return the items, can do just by logging in to app and generating the QR code of transaction.

Starting in November, customers seeking returns for online purchases will be able to start the process on the Walmart app.

"We're combining the accessibility of our stores with eCommerce to provide new and exciting ways for customers to shop", Wal-Mart Stores CEO Doug McMillan said in a statement ahead of the retailer's annual investor meeting.

The timing of the announcement also sparked some debate about whether or not Walmart had made the announcement to keep up with rival Amazon.

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Walmart's trying to make its return process as speedy as possible.

"We've always had a great returns policy", Daniel Eckert, Wal-Mart's senior vice president for services and digital acceleration, said.

Walmart says its digital transformation strategy is resonating with shoppers, especially food shoppers. The option will reportedly add more items later. 9, the new service will enable online customers to use the Walmart app to begin the returns process - before even heading to their local store. This offer will initially be available only on select household items, such as shampoo and color cosmetics, but will expand over time to include more products.

Refunds will appear in your payment accounts as soon as the next day.

In September, Walmart announced it is testing a service that delivers groceries straight to customers' fridges when they're not home.

The lanes were created specifically for Wal-Mart's Pharmacy and Money Service customers - those that fill their prescriptions at Wal-Mart, and those that transfer money at the retailer's stores. Wal-Mart Stores, Inc. has a 1-year low of $65.28 and a 1-year high of $81.99.

And that partially explains why the company announced plans to reduce wait times for certain items down to 30 seconds.

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